Michele Davidson Psychological Services
Website: www.micheledavidson.com.au
Email: hello@micheledavidson.com.au
Last updated: 14 August 2026

Michele Davidson Psychological Services respects your privacy and is committed to protecting your personal information.

As a provider of psychological services, we recognise that the information you share with us may be personal and sensitive. We take the privacy and confidentiality of this information seriously.

This Privacy Policy explains how Michele Davidson Psychological Services collects, holds, uses and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

The personal information we collect depends on how you interact with Michele Davidson Psychological Services.

When you contact us or submit an enquiry through our website, we may collect:

• your name;
• email address;
• telephone number;
• your availability for appointments; and
• any other information you voluntarily provide when communicating with us.

If you become a client of Michele Davidson Psychological Services, we may also collect information reasonably necessary to provide psychological services to you. This may include health information and other sensitive information relevant to your care.

Health information is considered sensitive information under Australian privacy law and is handled with additional care.

We aim to collect only information that is reasonably necessary for our functions and activities.

We generally collect personal information directly from you, including when you:

• submit an enquiry through our website;
• contact us by telephone or email;
• make or request an appointment;
• complete forms or provide information as part of receiving psychological services; or
• otherwise communicate with Michele Davidson Psychological Services.

In some circumstances, and where permitted by law, information may also be collected from another person or organisation, such as a referring health practitioner, with your consent or where otherwise authorised or required by law.

When you use the enquiry or contact functions on www.micheledavidson.com.au, we may ask you to provide your:

• name;
• telephone number;
• email address; and
• availability.

This information is collected so that we can respond to your enquiry, contact you and, where appropriate, assist with arranging an appointment.

Please avoid providing detailed clinical, medical or other sensitive information through the general website contact form unless specifically requested.

Our website may also collect limited technical information associated with your visit, such as your IP address, browser type, device information and information about how the website is accessed or used, where this information is collected by our website hosting, security or analytics services.

We may collect, hold and use personal information for purposes including:

• responding to enquiries;
• arranging and managing appointments;
• communicating with current and prospective clients;
• providing psychological services;
• maintaining appropriate clinical and administrative records;
• managing billing and practice administration;
• meeting professional, ethical, insurance and legal obligations;
• maintaining the security and operation of our website and practice systems; and
• managing privacy enquiries or complaints.

Where we collect sensitive information, including health information, we will handle it in accordance with applicable privacy laws and obtain consent where required.

You are not required to provide personal information through our website.

However, if you do not provide information such as your name and contact details, we may not be able to respond to your enquiry, contact you or arrange an appointment.

If you are receiving psychological services, certain information may be necessary for us to provide appropriate and safe care.

We do not sell or rent your personal information.

Personal information may be disclosed where reasonably necessary for the operation of the practice or provision of psychological services, including to service providers that assist with functions such as website hosting, information technology, secure data storage, practice management or professional services.

Health information may also be disclosed to other health professionals involved in your care where you have consented to the disclosure or where the disclosure is otherwise permitted or required by law.

We may also disclose personal information where:

• you have consented to the disclosure;
• disclosure is required or authorised by law;
• it is necessary to lessen or prevent a serious threat to life, health or safety in circumstances permitted by law; or
• another exception under applicable privacy legislation applies.

Where third-party service providers handle personal information on our behalf, we take reasonable steps appropriate to the circumstances to protect that information.

Some technology, website, email, cloud storage or other service providers may store or process information using infrastructure located outside Australia.

Where Michele Davidson Psychological Services is likely to disclose personal information to overseas recipients, we will handle that disclosure in accordance with the Australian Privacy Principles.

Information about the countries in which overseas recipients are likely to be located will be provided where required and practicable.

Michele Davidson Psychological Services takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

Personal information may be held electronically or, where applicable, in physical records.

We use reasonable administrative, technical and physical safeguards appropriate to the nature and sensitivity of the information we hold.

No method of electronic transmission or storage can be guaranteed to be completely secure. If we become aware of a data breach involving personal information, we will assess and respond to the breach in accordance with our obligations under applicable privacy laws, including the Notifiable Data Breaches scheme where applicable.

Personal and health information is retained for as long as reasonably necessary to provide our services and meet our professional, clinical, insurance and legal record-keeping obligations.

When information is no longer required to be retained, we will take reasonable steps to securely destroy or de-identify it where required by law.

You may request access to personal information Michele Davidson Psychological Services holds about you.

Requests can be made by contacting:

Email: hello@micheledavidson.com.au

We may need to verify your identity before providing access.

There may be circumstances where access can be limited or refused as permitted by law. If we refuse an access request, we will generally provide written reasons and information about available complaint mechanisms where required.

We take reasonable steps to ensure that personal information we hold is accurate, up to date, complete, relevant and not misleading.

If you believe information we hold about you is inaccurate or requires updating, please contact:

Email: hello@micheledavidson.com.au

We will take reasonable steps to consider and respond to your request in accordance with applicable privacy law.

Our website may contain links to external websites or use services provided by third parties.

Michele Davidson Psychological Services is not responsible for the privacy practices of third-party websites that operate independently from us. We encourage you to review the privacy policies of third-party services before providing personal information to them.

If you have a question or concern about how Michele Davidson Psychological Services has handled your personal information, please contact us in the first instance.

Michele Davidson Psychological Services
Email: hello@micheledavidson.com.au
Website: www.micheledavidson.com.au

We will take your complaint seriously and aim to investigate and respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

Information about making a privacy complaint is available at www.oaic.gov.au.

We may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal obligations.

The current version will be published on www.micheledavidson.com.au and will show the date it was last updated.

For questions about this Privacy Policy, requests to access or correct your personal information, or privacy complaints, please contact:

Michele Davidson Psychological Services
Email: hello@micheledavidson.com.au
Website: www.micheledavidson.com.au